The purpose of this policy is to inform interested parties about the various data processing activities carried out by this organization through the website, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Organic Law 3/2018 of December 5, on the Protection of Personal Data and the guarantee of digital rights.
IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER
CAPILLARY IO SL, located at C/ ISAAC PERAL Nº1, DUPLICADO 4º F (50001 ZARAGOZA), ZARAGOZA, with VAT number ESB99564148. Contact phone and email: [email protected]
PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA
- USERS/VISITORS OF THE WEBSITE
We will process the personal data provided for the following purposes:
To respond to inquiries, complaints, and incidents submitted through our website’s contact channels.
To understand user behavior on the website in order to detect possible cyberattacks.
To comply with legal obligations directly applicable to us and governing our activity.
To protect and exercise our rights or respond to any kind of claims.
If applicable, to send commercial communications related to our business activities and/or news or newsletters related to our sector. Refusal to authorize this will prevent us from sending you such information.
If applicable, to manage your participation in contests and promotions carried out by the organization. Refusal to authorize this will prevent participation.
If applicable, to send satisfaction and/or quality surveys. Refusal to authorize this will prevent service evaluation.
To manage, administer, and monitor your activity on the blog/forum. Refusal to authorize this will prevent participation.
G-SCOPE APPLICATIONS, LICENSES, AND GOOGLE PLAY PURCHASES
G-Scope Microscopy works locally and does not upload microscope images, videos, annotations, reports, folder names, or camera content. The application contains no advertising or analytics SDK.
When you activate or deactivate a license, or buy or restore G-Scope Pro through Google Play, we process the information needed to provide and protect the license service: the email address you enter for delivery of the cross-platform desktop license, the license key and entitlement certificate, Google Play product and purchase references, application package and version, platform, and a pseudonymous device identifier. Google Play processes the payment method and financial transaction under its own privacy policy; G-Scope does not receive your card or bank details.
We use this data to verify the purchase with Google Play, activate and restore Pro, prevent duplicate or fraudulent license issuance, acknowledge the purchase, email the included desktop license key, provide purchase support, and comply with accounting, tax, refund, and other legal obligations. Purchase and license records are retained for the duration of the entitlement and for the applicable statutory periods. A transient email stored while checkout is in progress is excluded from Android cloud backup.
LEGAL BASIS FOR PROCESSING
USERS/VISITORS OF THE WEBSITE
Based on your consent to process your data for the purposes outlined above. Refusal to provide your personal data will make it impossible to process your data for such purposes.
To comply with the legal obligations applicable to us. In this case, the data subject cannot object to the processing.
Based on our legitimate interest to protect our image, business, and track record by preventing attacks on our website. In this case, the data subject cannot object to the processing but may exercise their rights as set out in the “Rights” section of this policy.
For G-Scope purchases and license activation, processing is necessary to perform the purchase or license agreement, comply with legal obligations, and pursue our legitimate interest in preventing fraud and protecting the licensing service.
DATA RETENTION PERIODS OR CRITERIA
The personal data provided will be retained for as long as necessary to fulfill the purposes for which they were initially collected.
Once the data is no longer necessary for the intended processing, it will be properly blocked and made available, where appropriate, to the relevant public administrations, courts, or the Public Prosecutor’s Office during the statute of limitations period for any actions that may arise from the relationship with the client and/or the legally established retention periods.
AUTOMATED DECISIONS AND PROFILING
The website does not make automated decisions or create profiles.
RECIPIENTS
During the processing of your personal data, the organization may share your data with the following recipients:
- Courts and Tribunals.
- Law enforcement agencies.
- Other competent public authorities or bodies, when legally required to do so.
- Service providers acting on our behalf where necessary to operate the purchase and license service, including Google Play for billing and purchase validation, Cloudflare for API hosting and database infrastructure, and Mailgun for delivery of license emails. These providers process data under their own applicable terms and data-protection commitments.
INTERNATIONAL DATA TRANSFERS
Some technology providers may process data outside the European Economic Area. Where this occurs, we use the applicable safeguards required by data-protection law, such as an adequacy decision or approved standard contractual clauses, and assess supplementary measures where required.
SOCIAL MEDIA
To keep you informed of our activity and updates, we inform you that CAPILLARY IO SL has an official profile on various social media platforms.
All users may join our social media pages or groups. However, please note that unless we request your data directly (e.g., through marketing actions, contests, promotions, or any other valid method), your data belongs to the respective social network. Therefore, we recommend that you read their terms of use and privacy policies carefully and configure your privacy preferences.
Below are links to the privacy policies of the social networks where we are present, so you can always access and configure your privacy settings:
Facebook: https://www.facebook.com/privacy/policy/?entry_point=facebook_page_footer
LinkedIN: https://linkedin.com/legal/privacy-policy
Youtube: https://policies.google.com/privacy
Instagram: https://privacycenter.instagram.com
RIGHTS
Data subjects may request more information about the processing of their personal data and exercise their rights of access, rectification, and erasure at any time, free of charge. They may also request the restriction of processing, object to it, request data portability (when technically feasible), withdraw previously granted consent, and, if applicable, opt out of automated decision-making and profiling.
To exercise these rights, you may use the forms provided by the organization or write to the postal or email address indicated above. For security purposes, we may ask for a copy of your ID or a similar document to verify your identity unless it can be done through less intrusive means.
If you feel that your data protection rights have been violated, especially if you have not obtained a satisfactory response to the exercise of your rights, you may file a complaint with the competent Data Protection Authority (Agencia Española de Protección de Datos) at www.aepd.es.
In accordance with Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you do not wish to receive further information about our services, you may unsubscribe by sending an email to [email protected] with the subject line “UNSUBSCRIBE”.
DATA ACCURACY
The data subject guarantees that the data provided is truthful, accurate, complete, and up-to-date and undertakes to report any changes through the channels provided and indicated in section one of this policy. They shall be liable for any direct or indirect damage that may arise from failure to comply with this obligation.
If the user provides data of third parties, they declare that they have the consent of the data subjects and undertake to inform them of the content of this clause, releasing the organization from any liability arising from failure to comply with this obligation.
CHANGES AND UPDATES
This privacy policy may be modified/updated to comply with legal requirements or adapt to instructions from the Spanish Data Protection Agency, or as a result of changes to our website. Therefore, we advise users to review our Privacy Policy periodically.
If you have any questions about this policy, you can contact CAPILLARY IO SL through the forms provided by the organization or by writing to the postal or email address indicated above.